Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Solution Guarantee

  • Our tech help staff is available 24/7/365 to respond to all your help needs. Each ticket you post to us is going to be answered within less than 60 minutes. If your case calls for the aid of an admin, we’ll forward the ticket to the person on duty and will notify you that the situation is being taken care of.

  • Top quality support service

  • Top–quality Tech Assist Service

  • We will offer you 7 days a week customer assistance through a lightning fast ticketing system integrated into your Control Panel. You can e–mail us anytime about any of the software packages that come pre–installed on your virtual server, which include the selected Linux OS version, the server administration panel and our in–house designed Website Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • A complete and regularly updated collection of articles is included in our custom–built Website Control Panel. It gives you quick tips about how to execute all of the fundamental web site control jobs. The Help zone presents thorough how to content articles and step–by–step video lessons. You can access the Help section by clicking on the Help or Video buttons in the right part of each Control Panel section.