Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all of our Linux shared website hosting packages packages, which means that every single support request you email will be responded to in less than one hour maximum. Our support company members are qualified to very fast solve any issue and to provide you with detailed information on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of professionals will undoubtedly be on–line for you 24x7x365 to react to all your issues and to sort out any matter that you might have. You will be able to submit a help support ticket from your Website Control Panel or send us an email anytime. In addition, on working days, you are able to give us a call or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guidance while working on your site within the Control Panel, you could always press the Help control key and locate your concern in the group of articles or blog posts that will came up. We have also turned almost all the content articles into video clips. The collection of videos will come up if you click on the Videos option present in each section.