Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section incorporated into Phillips Hosting’s Website Control Panel offers a collection of help articles and regularly asked questions. Aimed toward solving any common issue that you may possibly chance upon, they are compiled by our support team of proficient technicians.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a collection of instructional video tutorials that detailedly demonstrate how you can troubleshoot a common problem associated with your Linux shared website hosting packages account. You will find the instructional videos in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 help desk service and feature a 1–hour response time guarantee. Our capable support engineers will be available to you 24–7–365 and will resolve any issue that you could have within less than 1 hour after the technical support ticket submission. Normally, a reply will be provided to you within 20 minutes.