An Easy–to–Navigate Help Section
The Help section incorporated into Phillips Hosting’s Website Control Panel offers a collection of help articles and regularly asked questions. Aimed toward solving any common issue that you may possibly chance upon, they are compiled by our support team of proficient technicians.
Educational Video Clips
We have compiled a collection of instructional video tutorials that detailedly demonstrate how you can troubleshoot a common problem associated with your Linux shared website hosting packages account. You will find the instructional videos in the Help section.
A Sixty–Minute Support Ticket Response Guarantee
All semi–dedicated servers are backed up by a 24/7/365 help desk service and feature a 1–hour response time guarantee. Our capable support engineers will be available to you 24–7–365 and will resolve any issue that you could have within less than 1 hour after the technical support ticket submission. Normally, a reply will be provided to you within 20 minutes.