Lots of users who begin using their 1st hosting account, or switch companies, typically have inquiries in regard to how given procedures are executed or face predicaments when setting up different things, including e-mails, website settings, etc. This is the reason why, many hosting providers have compiled documentation with common questions and issues in order to help their customers obtain info swiftly and seamlessly. As a result, the client care team can focus on real issues that particular clients may be experiencing, since the solution for the smaller things will already be available online and clients can easily tackle them without having to touch base with the support staff. Having elaborate documentation is extremely important, particularly for new clients with zero previous experience, since the web hosting service entails an enormous number of functions and many people can get perplexed about what to do. A good information repository can both help you execute the operations that you want and find out how the web hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

If you order a shared website hosting package from us, you’ll acquire access to our elaborate online documentation where you will see info on practically everything related to our hosting packages. The topics range from how to set up an e-mail account on your cellular phone, to how to do various things using an .htaccess config file. The articles are written in an easy-to-understand manner and offer detailed instructions on how to complete a specific operation in your Hepsia Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns online applications on your desktop PC. The full list of articles will be available in the Control Panel’s Help section, but the ones that are related to a specific section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you’ll be able to learn more or less everything related to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated packages include extensive online help documentation where you will see information about all the features that our custom-created Hepsia Control Panel offers, in addition to solutions to various questions and problems that you may stumble upon. All setup guides feature exhaustive instructions, which goes to say that you won’t have to worry about overlooking something if you’re intending to export a database, for example. The troubleshooting articles encompass a variety of different probable reasons for specific problems and the solution for each and every one of them, so in case you’re unable to send emails even though you have the correct SMTP settings, for example, you can quickly see what the reason might be and correct the issue with a couple of mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find applicable articles in every single section. If you’d like to examine all help articles, click on the Help link, which is located in the upper right corner of the window.